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Privacy Policy

Information Collection

Any information collected from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website
  • To improve customer service
  • To conduct statistical and market research
  • To develop, enhance, market, sell or otherwise provide information, products or services
  • To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with
  • To contact you and to respond to any communications that you may have had with us;
  • To troubleshoot problems with the Sites and Services;

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

We may automatically collect your IP address and referring website address, browser type, domain name and website access frequency. This information is intended to help facilitate your online experience on the site. We may use cookies to track usage patterns on the site. You can turn off cookies, but it may affect your online experience.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Affiliate disclosure: we may participate in affiliate programs designed to provide a means for earning advertising fees.

Our policies and practices comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts.

Please also visit our Terms and Conditions section establishing use, disclaimers, and limitations of liability governing the use of our website at http://www.rotorelectric.com.

By using our site, you consent to our privacy policy.

Any new changes to the privacy policy will be posted on this page. This policy was last modified on 6/30/17.

Contact

If there are any questions regarding this privacy policy please contact us at :

690 Derwent Way
Delta, BC
V3M 5P8

Toll Free: 1-877-706-7700
Phone: (604) 540-2224
Fax: (604) 540-7383

Hours of Operation
Monday to Friday, 8 AM to 4 PM (closed on Holidays)

info@hoistcraneparts.com

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Personal customer service

We take a tailored & expert based approach towards consulting you about your orders. Our goal is to make sure each order fits your project’s needs!

 

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simple returns

We offer a simple return service on all products backed by warranty. Not sure? Check the warranty details on the product’s page on our site.

 

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40 years of expertise

With 40 years of experience in the business, we have enough knowledge & experience to offer our clients recommendations about any parts, products and customizations.